Shipping & Returns

Tracking

Our preferred method of delivery is courier via Courierpost and NZ Couriers. Both companies run real time tracking systems and the progress of your consignment may be monitored via their respective websites: www.nzcouriers.co.nz and www.courierpost.co.nz.

We retain a copy of the tracking number barcode. If your goods do not arrive within the appropriate lead-time please contact us on 0800 800 558 or by email to suanne@glamuzina.co.nz and we will track the parcel and confirm its whereabouts.

Please get back to us within 7 days if the goods have not arrived.

Please note that some shipments, such as Standard Post or International Airmail, are not trackable.

If you're not sure whether your order has been shipped, check the status of your recent orders in your account.